This Data Retention Policy (“Policy”) sets out the principles and procedures for the retention, storage, and disposal of data collected by BHOOMIKA SOFTWARE PRIVATE LIMITED (“Company”, “We”, “Us”, or “Our”) while providing our services. This Policy forms an integral part of our Terms of Use. 1. Purpose of the Policy The purpose of this Policy is to ensure that personal and business data is: Retained only for as long as necessary Stored securely and protected against unauthorized access Deleted or disposed of in a secure and lawful manner Managed in compliance with applicable Indian laws 2. Applicability This Policy applies to data collected through: Our website: https://bhoomikasoft.com/ Any mobile applications or software operated by the Company in India Together referred to as the “Services.” 3. Scope of the Policy This Policy applies to: All personal data processed to provide Services All Company-owned or controlled systems, including servers, desktops, laptops, and cloud infrastructure Physical records such as forms, logs, and printed documents 4. Key Definitions User(s): Any individual or legal entity accessing or using the Services Personal Data: Any information relating to an identifiable individual Service Data: Data generated, processed, or stored in connection with the Services Record: Any electronic or physical information created or received during business operations 5. Data Retention Principles Personal data shall not be retained longer than necessary for its intended purpose Different categories of data may have different retention periods Retention periods are reviewed periodically Data may be deleted earlier if: Requested by the User (subject to legal obligations), or Determined no longer necessary by the Company 6. Data Retention Periods Data Category Retention Period Customer Data Up to 12 months after the last transaction Employee Records Up to 7 years after employment termination Audit Logs & System Logs 6 months Financial & Compliance Records As required under applicable law Other Business Records Up to 36 months from creation Retention periods may be extended where legally required. 7. Storage Locations Data may be stored on: Company-owned servers Cloud service providers (including Google Cloud Platform) Company-controlled desktops, laptops, and backup systems This Policy applies to all storage formats, electronic or physical. 8. Cross-Border Data Transfer Personal data is primarily stored on servers located in India. In certain cases, data may be processed or stored outside India by authorized service providers, subject to reasonable security safeguards. Transmission of data over the internet carries inherent risks, and Users acknowledge this risk when using the Services. 9. Security Measures We implement reasonable administrative, technical, and physical safeguards, including: Encrypted communication (SSL/TLS) Secure cloud infrastructure Access controls and monitoring However, no system is completely secure. Users are responsible for maintaining the confidentiality of their login credentials. 10. Exceptions to Retention Periods Data retention periods may be extended in cases involving: Legal proceedings Regulatory or government investigations Enforcement of legal rights or obligations 11. Data Disposal Upon expiry of the applicable retention period: Personal data is securely deleted, destroyed, or anonymized Electronic records are permanently erased Physical records are shredded or securely disposed 12. Compliance with Law This Policy is governed by applicable Indian laws, including: Information Technology Act, 2000 Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 Applicable provisions of Indian data protection laws 13. Contact & Grievance Redressal For questions or concerns regarding this Data Retention Policy, contact us at: 📧 Email: info@bhoomikasoft.com 14. Policy Review and Approval This Data Retention Policy has been reviewed and approved by the management of BHOOMIKA SOFTWARE PRIVATE LIMITED and may be updated from time to time.